
Sales Coach/ Sales Mentor
“Mentoring involves primarily listening with empathy, sharing experience (usually mutually), professional friendship, developing insight through reflection, being a sounding board, encouraging” (David Clutterbuck). Fifteen points for a successful mentor:
- Committed to learning and helping others learn
- A good listener
- Displays empathy
- Builds rapport
- Observes and reflects
- Encourages the learner to speak
- Provides constructive challenge
- Self-aware and understands others
- Has intuitive wisdom from life experience
- Helps the learner reshape their thinking
- Politically and professionally savvy
- Shares experiences
- Steps back from the detail
- Manages the relationship and not the goals
- Offers friendship
“A mentor is a more experienced individual willing to share knowledge with someone less experienced in a relationship of mutual trust” (David Clutterbuck).
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